Smart Serve

Course Overview

This course content serves as a basis for understanding one’s responsibilities under the law. It aims to provide serving staff with the knowledge and awareness on how to serve alcohol responsibly to the general public.

It is designed to protect individual servers, event planners and corporations from liability associated with overservice.

When it comes to public safety, alcohol service and consumption, collectively, we all play a role in ensuring that no harm comes to those who consume the alcohol that is served.

Think Before You Serve The Drink

Watch this short clip by ‘Office of Liquor and Gaming Regulation Queensland’ to help you better understand why acquiring your Smart Serve License is essential to any employment that involves serving alcohol.

What Are The Benefits of This Training?

The Smart Serve Training Program emphasizes the importance of responsible service and it is meant to serve as a guiding tool for hospitality professionals for acceptable alcohol-serving practices. It also provides insights on the dos and don’ts of current Ontario Liquor laws.

A “duty of care” is owed by the server to ensure that alcohol is not served to an intoxicated guest, or that a guest is not served to the point of intoxication.

SMART SERVE FACTS

What Will I Learn From This Training?

  • Age Identification
  • Recognize the signs of intoxication
  • When to deny entry
  • Understand the effects of alcohol
  • How to prevent liquor law violations

Who Should Take This Training?

  • Servers
  • Bartenders
  • Ticket Sellers
  • Security
  • Floor Supervisors/Monitors
  • Permit Holders

Book Now?